Privacy Policy

Welcome to Tonkadale Greenhouse!  This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tonkadale.com (the "Site").  This notice discloses the privacy practices and applies to solely to information collected by this Site.

 

Personal Information We Collect

When you visit the Site, we may automatically collect collection certain information about your device, including your time zone, browser, what websites or search terms referred you to the Site, how you interact with the Site, and individual products or web pages that you view.  This automatically collected information is referred to as "Device Information".

 

We are the sole owners of the information collected on our Site.  The information we have access to/collect is only the information that you voluntarily give us via email or other direct contact from you.  We do not sell or rent this information for any purposes.

 

When you make a purchase or attempt to make a purchase through the Site, we collection certain information from you - including name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  The information we collect about gift recipients is not used for marketing purposes.  We refer to this as "Order Information".

 

If you fill out a form on our Site, such as contact form, mailing list sign-up/pop-up form, or comment on a blog post, we or one of the data processors may store this information you have consented to provide us, such as your email and other personal information as required by the respective form.

 

When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

 

How Do We Use Your Personal Information?

The Order Information is generally used to fulfill any order placed through the Site (including payment information, arranging for delivery or pick-up, and providing you with a receipt, invoice or order confirmation).  We may also collect information that you provide in regards to gift recipients so that we may fulfill the gift purchase.  We use this Order Information to:

-Communicate with you

-Screen orders for potential risk or fraud situations

-When applicable based on preferences you have selected and/or shared, provide you with information and advertising relating to our products and services.

 

Device Information is collected and used to help us prevent potential risk or fraudulent situations and more generally, to improve our Site for optimized performance.

 

We may use your Personal Information that you provide to contact you with newsletters, marketing or promotional materials.  You may opt out of receiving any or all communications from us by the unsubscribe link at the bottom of each email.

 

Sharing Your Personal Information

We will only share your Personal Information with third parties that use the information as described above.  We use BigCommerce to power our online store and Google Analytics to help us understand how customers use the Site.  Other service partners include Constant Contact for email marketing subscriber lists, and PayPal to process payments.  Please refer to their privacy policies for more information on how they manage user data.

 

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive to protect our rights.

 

Do Not Track

We do not alter our Site's data collection practices or use practices when we see a Do Not Track signal from your internet browser.

 

Data Retention

When you submit information, place an order through the Site, or otherwise voluntarily provide your information, we will maintain Order Information for our records unless and until you ask us to delete the information.  Analytics data is retained in Google Analytics for a period of 26 months – not sure we want to be this specific and reference google’s timeframe which may change.

 

Changes to Privacy Policy

We reserve the right to update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

 

General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.  We reserve the right to make changes or any modifications to our website at anytime.  We may impose additional rules or limits to the use of our website.  You agree to review the Terms regularly and your continued access or use of the Site will mean you agree to any changes.

 

Contact Us

For more information about our privacy practices or if you have any questions, please contact us by email at office@tonkadale.com or by mail using the details provided below:

 

Tonkadale Greenhouse

3739 Tonkawood Road

Minnetonka, MN 55345

 

Your Consent

By using our Site, you consent to this Privacy Policy.

 

This policy was last modified on April 18, 2020.