Seasonal Customer Service Representative

We are looking for ridiculously passionate people who share our love of plants and are obsessed with the success of their co-workers and Tonkadale's customers. Ideal candidates will show up for work fresh and focused with an enthusiastic attitude and a ridiculous passion for learning. This is a seasonal position offering full or part-time hours. Weekend availability required.

To provide an exceptional shopping experience for our customers both in-store and online. To accurately process each transaction with care and efficiency. To thrive and contribute to our passionate team in our fun, fresh, focused, and beautiful space.

• Ability to maintain a positive, friendly, and helpful attitude
• A sincere curiosity to learn and grow
• A genuine passion for plants, people, and sustaining our planet
• Dependable and punctual
• Attention to detail and accuracy
• Strong communication skills
• Always approachable to customers, teammates, and leaders
• Basic knowledge of technology
• Flexibility in scheduling and weekend availability required

• Competitive pay starting at $16.00 per hour, depending on experience
• 401k retirement account with up to 4% company match; up to 4% discretionary match based on business performance
• 20% employee discount year 1 / 40% discount after year 1
• Work apparel and gear

• Act as a Cashier/Customer Service Representative
• Deliver superior, on-brand customer service
• Assist in filling curbside orders
• Understand and communicate Tonkadale’s policies
• Greet customers when entering or leaving our space
• Maintain clean and tidy workspace
• Assist in other store duties such as cleaning projects, pricing, painting etc.

This position requires relevant job experience OR desirable attributes that support the objective, requirements, and responsibilities of this position. Appreciation for plants and gardening. Basic plant knowledge is desirable, but not required.

This is a physical job that requires you to be on your feet for the duration of your shift. Must have the ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as lifting, bending, reaching, walking, pushing and pulling carts, handling and sorting of materials. Must be able to lift 10-20 lbs. repetitively. Must be able to tolerate hot and humid conditions in the greenhouse and various weather conditions outside. Must hydrate as needed.

This Job Description does not necessarily entail all of the work or responsibilities of this position and will be updated as we adjust to business trends, seek improvements, or changes. This document does not guarantee employment in any specific role for any period of time.